This is demo store. No orders will be fulfilled.
SHIPPING AND FULFILMENT
How long does it take to receive my order?
Normally orders will take between 2-3 working days to dispatch unless stated otherwise. Any delays outside this time frame, buyers will be notified accordingly. If you need a super fast delivery, please email us at email@example.com
Do we combine postage costs?
Yes, D- Clutter-Me will combine postage when & where possible. This may vary depending on qty and sizing. If you purchase more than one item please contact us at firstname.lastname@example.org prior to check out so your invoice can be correctly adjusted.
How do I check the status of my order?
To check on the status on your order, please send us an email at email@example.com. You will be asked to quote your order number and billing email address to retrieve the status of your order.
What are my shipping options?
D-Clutter-Me uses Australia Post for its deliveries within Australia. D-Clutter-Me will provide registered post as an additional optional extra at buyers expense, which may require for you to sign an acknowledgement of receipt on arrival. Please contact us prior to check at firstname.lastname@example.org if you would like to use this option with your shipment.
Will I receive a shipment confirmation?
Once your order has been processed and has been shipped you will receive a confirmation email to your nominated email address.
How do I get my order super fast?
If you need your items more urgently than the advertised delivery timeframe, please email us at email@example.com to enquire whether your order can be expedited at a faster timeframe.
Do I have to sign for the delivery?
If D-Clutter-Me uses Australia Post registered post services for your order this may require a signature at time of receipt. If D-Clutter-Me uses Australia Post regular postage option then no signature will be required. Please write any special instructions for the delivery in the comments box at checkout.
Please note that D-Clutter-Me takes no responsibility for the parcel being lost or stolen by Australia Post. All lost/missing items will be followed up with Australia Post claims department and all up-to-date information will be sent through to the buyer until resolved.
I wasn't there to sign for the delivery. Can it be resent?
The D-Clutter-Me delivery charge covers delivery to the shipping address you provided one time only. Australia Post will leave a calling card for you to collect the parcel/s from your local Post Office. This must be collected within the Australia Post or postage provider’s time regulations. If you were not available to sign or it exceeds the collection time and your goods are returned to us, you are responsible for further postage charges to be re-sent.
How are my items packed?
D-Clutter-Me uses whenever possible re-cycled or pre-loved packaging materials. Parcels are packed to ensure their journey is a safe one.